CarTVPro

Support

Write to us with a problem or suggestion; we usually reply within one business day.

[email protected]

Frequently asked questions

Where do I find my M3U link?

Your IPTV provider gives you the link, usually in the welcome email or in the provider's customer panel.

Channels won't open. What should I do?

Check your internet connection. If it continues, set Settings › Player › Buffer to High or reload the list.

What is the "watch break"?

On the free plan you watch for 60 minutes, then take a 10-minute break with a countdown. Pro has no breaks.

How do I cancel my subscription?

In iPhone Settings › Apple ID › Subscriptions › CarTVPro, turn off auto-renewal.

My Pro purchase doesn't show on a new phone.

Tap Settings › Restore purchases in the App. You must be signed in with the same Apple ID.

Does CarTVPro sell content?

No. CarTVPro is a player that only plays the lists you add.